BWS Education Consulting


Policies

Results will vary. There are no guarantees regarding test scores or college admissions. Scores will vary due to factors beyond the control of the tutor and/or consultant including, but not limited to, the number of sessions attended, completion and quality of homework assigned by instructor, test day conditions, and student aptitude and effort. Homework, college essays, application submissions, and other assignments with which BWS assists are ultimately to represent the work of our students, not BWS employees.

Students may change or cancel individual and small group appointments as late as 24 hours before the scheduled appointment time without penalty. Voicemail and email are available 24 hours a day and time/date stamp each call or email. The full amount is due for appointments changed or canceled with less than 24 hours notice. Students may always change or cancel an appointment without penalty if their school is closed due to weather or other emergency. An alternative appointment time is not guaranteed.

Group class cancellation policy: The group class deposit is non-refundable and is due at the time of sign up. Space in a group class is not reserved until the deposit and registration have been received. The balance due will be charged to the credit card, debit card, or bank account on file no later than the first day of the class regardless of the student's attendance, unless withdraw notice has been sent to tutor@bwseducationconsulting.com at least one week in advance of the start of the class. This policy is not applicable to custom group classes. Please refer to your custom class letter of agreement for policies. This policy may not be applicable to classes held at certain locations including but not limited to Dublin Community Recreation Center, Powell Recreation Center, and Granville Recreation Center.

Missed time in a group class is forfeited without refund. BWS Education Consulting reserves the right to dismiss anyone from group classes for, in the sole opinion of the instructor, being disruptive to the learning process. Students are responsible for providing any assistance outside of the course curricula that may be required.

Fees for group classes are determined by the instructor and partnering organization. Class begins and ends at the time determined by the instructor and organization. Quoted fees are for the cost of the group class only. The partnering organization may assess additional fees, such as non-resident fees. Check payments may be converted to ACH.

There will be a $20 fee for returned checks in addition to any bank fees.

Fees for individual tutoring (one student) will be $180 per hour with Brian Stewart and $90 per hour with an associate tutor (subject to change and consistent with individual and small group rates posted elsewhere on the website) with the hour beginning at the time the session is scheduled to start. Small group of two tutoring is 70% the cost of individual tutoring per student, and small group of three tutoring is 60% the cost of individual tutoring per student. If the student is late, the missed time is forfeited. If the instructor is late, the missed time will be added to the end of the session as allowed by the student and instructor’s schedules or the fee will be adjusted. Payment is due when services are rendered. Accounts with a balance may result in scheduled appointments being cancelled until the balance is paid in full. Accounts 30 or more days past due may be referred to a collections agency and subject to interest of 1.5% compounded monthly. Individual tutoring is billed in 15 minute increments rounded up. Check payments may be converted to ACH.

Fees for small group tutoring are negotiated on a case-by-case basis. The session begins at the agreed upon time. If the student(s) is late, the missed time is forfeited. If the instructor is late, the missed time will be added to the end of the session as allowed by the students and instructor’s schedules or the fee will be adjusted. Payment is due when services are rendered. Fees for small group tutoring will be billed based on the number of students present after the cancellation policy has been applied. Accounts with a balance may result in scheduled appointments being cancelled until the balance is paid in full. Accounts 30 or more days past due may be referred to a collections agency and subject to interest of 1.5% compounded monthly. Small group tutoring is billed in 15 minute increments rounded up. Check payments may be converted to ACH.

Audio and/or video recording of individual, small group, and large group instruction/classes is strictly prohibited. BWS Education Consulting reserves the right to exclude anyone suspected of recording instruction/classes from further instruction/classes without refund.

BWS Education Consulting also reserves the right to exclude anyone employed by companies including but not limited to those performing tutoring and test preparation services from individual, small group, and group instruction/classes without refund.

These policies are subject to change at any time.